Shipping / Click & Collect
New Zealand Shipping Information (Business days / hours apply, Monday-Friday)
- NZ Shipping per order (Standard Shipping): from NZ $6.99 nationwide or FREE NZ SHIPPING when spending NZ$200+ per order. Some items are excluded. The shipping price for each item is shown on their product pages below the price.
- Orders are usually dispatched within 24 hours from point of order excluding weekends and public holidays. Some items will have delayed shipping which will be stated on the product’s web page.
- NZ Shipping per order to NZ Addresses (Standard Shipping): from NZ $6.99-$9.99 nationwide or FREE NZ SHIPPING when spending NZ$200+ per order. Some items are excluded. The shipping price for each item is shown on their product pages below the price. Delivery is Monday to Friday during business hours.
- Click & Collect is available from all Smart Marine stores during trading hours and are processed within 90 minutes.
- Collection Days: Our 4 Stores are open 7 Days for collection
- If there is any issue with your order, the store will call you.
- You will need to await an email confirmation from the store to confirm the order is ready for you. You are welcome to call the store prior to let them know if there is any additional urgency. 0800 805040
- The person ordering will need to present photo id on collection and the team will record your id number for security reasons. These records will be secured behind our counter, not available to the public and shredded withing 2 months of date of purchase. Couriers cannot collect this order for you but friends/famnily can with their photo id. For orders over $500, you may be required to present the same personally named credit card and further verification may be required. Please ensuire prior. If these terms cannot be met and the team is not satisfied with secure supply of the order, the order cannot be supplied and a refund will be processed.